Technical Department Update

Dear Clients,
There have been some changes and additions to our technical department over recent weeks. I wanted to familiarise you with our current team.
Firstly we said a sad farewell to Nicolas Vaca who has moved on after 5 years with our team. We wish him all the best in his new path.
Praveen who has been with our team for over two and a half years has stepped up into the role of your lead technical support.
Following is a short message from him;

Hello to all Excellence IT clients.
Hope this email finds you well. You probably would have received a farewell message from my former colleague Nicolas Vaca. We were all very sad to see him go, but we wish him well in his new direction.
As you may be aware I have been working with Keith and Nicolas for the last two and a half years. I have enjoyed working with you all and wanted to reassure you that I am familiar with your sites and systems and will be available for any technical assistance that you may require. I am very excited to be stepping up into my new role. Please contact me if you have any technical concerns.
We have a new technician working with us and I have included a message from him so that you know a little about him. His name is Ajith.
As well,  we have been very excited to be associated with a new Developer for Excellence IT who is working on some new products that you will be hearing more about.
He has also written a short message to give you more information about himself.
Again,   please do not hesitate to contact me for any assistance. [email protected]

Thank you
    Yours faithfully,
    Praveen  Sreekumar

Ajith Venkatesan has joined our technical team as a support technician.
Here is a brief introduction from him

Hi, My name is Ajith,
I have newly joined the Technical staff of Excellence IT. I have had two years of extensive experience in large Australian Corporations in the areas of server and desktop rollouts, for example in large banks and educational sectors. I am looking forward to my role here and being able to assist. 
For any assistance at all you can email to [email protected]

Ajith Venkatesan

Back in mid 2011, we have also embarked on researching new areas of technology to make new products and services available to you at a very affordable cost.
In October this research resulted in the expansion of our technical team. We have added a new role into our Technical Team to provide for the development of these services.
Here is a message from Dev our developer

Hi, my name is Dev Samigoundan.
I joined the Excellence IT team last October.
I  have three years of experience working in a business environment supporting Microsoft products, RF Scanners and warehouse management systems. On top of the general IT Support tasks, I was involved in projects to automate the process of purchase orders as well as the reporting requirements of the businesses.
During the past three months I have been meeting with customers and looking at ways that we can help them to make optimum use of their IT Systems.
I am currently evaluating Microsoft Dynamics CRM Online and how it can be linked to other databases/accounting packages. I am very passionate about databases, report writing and automating/adding value to business processes.
Please do not hesitate to contact me on [email protected] if I can be of any help.

Dev Samigoundan

About Excellence IT

As we provide a service in Information Technology, we are constantly aware of how quickly advancements can change the way things are done.

Each and every day we find:

  • Something new is unveiled,
  • A previous model  updated,
  • A new way of doing something is made known,
  • A free software update is released,
  • An older product becomes discontinued,
  • A new technology becomes more affordable,
  • A new idea is demonstrated.

Because we have such a good & long standing history with the top manufacturers & distributors of products (and services), we find out about the latest and greatest advances quite sometime before they become commonly known about & understood.

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